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Medical Office Assistant & Unit Clerk, Necessary Skills

A happy graduate shaking hands.

Medical Office Assistant & Unit Clerk (MOA) is a great career to choose if you want to be in the health care industry and enjoy customer service, specifically client communication. Medical Office Assistants & Unit Clerks are the first line of communication. The patient sees the MOA before they see a doctor, so great first impressions are key. That’s why it is imperative to have excellent communication/interpersonal skills and a passion for interacting with people.

ABM College will ensure you have a solid foundation of knowledge in medical terminology, infection control, disease prevention, billing and coding. Other skills necessary for a successful career in MOA include time management, multitasking, critical thinking, organization, strong work ethic and confidentiality. If you are exceptional in all of these areas you will be successful in this field. ABM College encourages you to take advantage of your practicum’s/work experience. This is where you can put your skills on display and even go above and beyond what is asked of you. The practicum should not be undervalued. The health care field is a growing industry and with growth, comes more opportunities for Medical Office Assistants & Unit Clerks! These skills are well within reach; in fact ABM College is only one call away!

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