Is the Medical Office Assistant & Unit Clerk program available online?

Yes. ABM College offers a fully online Medical Office Assistant and Unit Clerk Diploma available to students across Canada. The program is 100% online, so you can study from home — whether you're in Alberta, Winnipeg, Saskatchewan, or any other province — with no need to attend a campus.

What skills will I learn in this program?

You'll gain expertise in medical terminology and documentation, Electronic Health Records (EHR) software, patient scheduling and billing (OHIP, MSP, AHCP, etc.), hospital unit clerk duties including orders processing and chart management, and medical office procedures and professional communication.

What jobs can I get in Canada after completing a medical office assistant diploma?

Graduates are prepared for roles including Medical Office Assistant, Unit Clerk, Medical Receptionist, Health Records Clerk, and Patient Coordinator. These roles are in demand across hospitals, clinics, specialist offices, long-term care facilities, and health authorities across Canada, particularly in Alberta, Winnipeg, Saskatchewan and Yukon.

What is the difference between a medical office assistant certificate and a diploma?

A certificate program typically covers foundational skills over a shorter period, while a diploma is a more comprehensive credential that covers a broader range of administrative, clinical, and technical competencies. ABM College offers a diploma, which is generally the preferred credential by employers for both MOA and Unit Clerk roles in Canada.

How much does a medical office assistant earn in Canada?

Salaries for medical office assistants and unit clerks in Canada typically range from $45,000 to $67,000 per year depending on the role, setting, and province. Hospital-based unit clerk positions in Alberta tend to be on the higher end of that range. With experience, senior administrative and supervisory roles can exceed $67,000 annually.

What will I learn in the medical office assistant and unit clerk program?

The program covers medical terminology, patient records management, scheduling and billing, healthcare software, unit clerk procedures, communication in clinical settings, and professional workplace skills. You'll also complete a practicum placement to gain real-world experience before graduating.

Do I need prior healthcare or medical experience to enroll?

No prior healthcare experience is required. The program is designed to take you from the fundamentals through to job-ready skills. As long as you meet the standard admissions requirements, you can apply as a beginner.

What career support does ABM College provide?

ABM College provides practicum placement in real medical settings, resume building and interview coaching, and job search assistance and industry connections to help graduates launch their careers.

Do you teach AI tools and techniques?

Yes, students gain hands-on experience with essential AI tools and techniques as part of the program.

Medical Office Assistant and Unit Clerk Diploma Online Program

Name: Medical Office Assistant and Unit Clerk Diploma Online Program
Brand: ABM College
SKU: MOA-UNITCLERK-ONLINE
Rating: 4.7 (2308 reviews)

Delivery Method

Online, In-person or Hybrid

Program Duration

54 Weeks Total

Practicum Duration

4 Weeks

Program Schedule

Morning, Evening or Weekend

Next Start Dates

Jul 20 & Aug 17, 2026

Apply Online Today

Program Overview

Admission Requirements

Student Testimonials

Readiness Quiz

Medical Office Assistant and Unit Clerk
Diploma Summary

The Medical Office Assistant and Unit Clerk Diploma at ABM College is a 13-month online program designed to prepare students for success in healthcare administration. This Medical Office Assistant online course combines theoretical knowledge with practical training, covering essential skills such as medical terminology, patient scheduling, electronic health records (EHR), and office management. The accelerated format allows students to gain expertise quickly while benefiting from a hands-on practicum, ensuring they are job-ready upon graduation. With healthcare being one of the fastest-growing industries, graduates can pursue roles in hospitals, clinics, rehabilitation centers, insurance companies, and more.

A Medical Office Assistant diploma online opens doors to high-demand careers in diverse medical settings, including acute care facilities, doctors’ offices, and health software companies. ABM College’s MOA online course emphasizes real-world applications, equipping students with the skills to work alongside medical professionals and manage administrative tasks efficiently. Whether you're looking to start a new career or advance in healthcare, this program provides the flexibility of online learning with practical experience, making it an ideal choice for aspiring medical office assistants and unit clerks.

Medical Office Assistant and Unit Clerk
Course Highlights

Earn a Recognized Medical Office Assistant Diploma Online – Complete ABM College’s 13-month program (100% online) and gain certification for roles in hospitals, clinics, and healthcare facilities.

Master Key Administrative Skills – Learn patient scheduling, medical billing, electronic health records (EHR), and industry software like Accuro for seamless clinic operations.

Develop Medical Terminology & Communication Expertise – Gain fluency in healthcare language and professional interaction skills for doctors, nurses, and patients.

Hands-On Practicum for Real-World Experience – Apply your training in a medical office setting, boosting employability in high-demand healthcare roles.

Fast-Track Your Healthcare Career – With accelerated online training, secure jobs in hospitals, insurance firms, and private practices—no prior experience needed.

71^%

Graduate Employment Rate

100^%

Placement Assistance

2024–25 Graduate Outcomes

71.43% of Medical Office Assistant and Unit Clerk graduates secured field-related employment after completing the program — across hospitals, clinics, specialist offices, and healthcare organizations nationwide.

100% placement assistance guaranteed

Source: Alberta Advanced Education Institution Annual Report (PAPRS432), Apr 2024 – Mar 2025. G&P Submission Status: Approved.

Career Opportunities

According to the Canadian Job Bank, future job prospects for Medical Office Assistants over the next three years are particularly high in British Columbia, Saskatchewan, and Yukon Territory. Graduates after completing this diploma program are prepared for roles such as:

Role	Work Setting	Key Duties
Medical Office Assistant (MOA)	Family medicine and walk-in clinics, specialist offices, community health centres, telehealth providers	Schedule appointments; manage patient records in EHR (e.g., Accuro, OSCAR); process referrals; handle billing and insurance claims
Hospital Unit Clerk / Health Unit Coordinator	Acute care hospital units, surgical and medical wards, rehabilitation units, emergency departments	Process physician orders; coordinate patient admissions, transfers and discharges; manage unit communications and chart flow
Medical Receptionist	GP and specialist clinics, diagnostic imaging centres, physiotherapy and allied health offices	Greet patients; manage multi-line phones; verify health care information; maintain scheduling and EHR records
Laboratory / Diagnostic Imaging Clerk	Hospital lab and pathology departments, private diagnostic imaging clinics, community lab collection sites	Process requisitions; coordinate specimen tracking; manage patient bookings; maintain lab data entry and records
Health Information Clerk	Health authority medical records departments, hospitals, long-term care facilities	Organize and maintain patient files; process release-of-information requests; support health data compliance and records retention
Medical Billing Specialist	Physician billing companies, multi-physician group practices, health authority billing offices	Submit and reconcile provincial health insurance claims; follow up on rejected claims; maintain billing records and reports
Clinic / Administrative Coordinator	Specialty clinics (oncology, orthopedics, cardiology), outpatient surgery centres, Indigenous health centres	Manage referral intake; coordinate diagnostic bookings; liaise between physicians, allied health teams and patients
Administrative Nursing Coordinator	Community care agencies, home health services organizations	Coordinate agency caseloads and activities; assign new admissions based on priority and nurse capacity; convey patient medical information; track admissions and discharges
Clinic Manager	Community health clinics, outpatient care centres, primary care practices	Triage and schedule patients; manage daily clinic operations; resolve operational issues; maintain a patient-centered environment alongside administrative and business functions
Medical Transcriptionist	Clinics, hospitals, medical transcription companies	Transcribe and edit dictated medical documents

Salary Range

According to Job Bank Canada, the median wage of a Medical Office Assistant is $20/hr, which varies from province to province. The average estimated starting wage per year is $45,000, whereas the average estimated experienced salary per year is $67,000.

*These estimates are based on available recent data. Actual salaries are based on numerous factors.

Blue rectangular boxes with white fonts and an arrow that shows the estimated salary range for Medical Office Assistant and Unit Clerk

Where ABM College's MOA Graduates Work

From busy hospital units to private clinics — our graduates are making an impact across Canada's healthcare system.

Pro Physio - Employer of Medical Office Assistant & Unit Clerk Diploma Graduates

Health Pei - Employer of Medical Office Assistant & Unit Clerk Diploma Graduates

Impact Physio - Employer of Medical Office Assistant & Unit Clerk Diploma Graduates

Junction Point - Employer of Medical Office Assistant & Unit Clerk Diploma Graduates

Revital Health - Employer of Medical Office Assistant & Unit Clerk Diploma Graduates

Phonenix - Employer of Medical Office Assistant & Unit Clerk Diploma Graduates

CFW Radiology - Employer of Medical Office Assistant & Unit Clerk Diploma Graduates

Castleridge Health Center - Employer of Medical Office Assistant & Unit Clerk Diploma Graduates

Skyview Family Care Clinic - Employer of Medical Office Assistant & Unit Clerk Diploma Graduates

MOA and Unit Clerk Diploma Information Kit

This kit includes important details on the Unit Clerk & Medical Office Assistant Course in Alberta at ABM College.

Medical Office Assistant & Unit Clerk Information Kit

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Course Curriculum

This course outlines the organizational structure and different departments of a hospital. Students will understand the vital responsibilities of a clinical secretary and their roles. The process involved in admissions, discharge, and transfer of the patient will be covered in this course. Procedures related to oxygenation and inhalation, ileostomy, colostomy, mammograms, CT, and MRI are all covered in great detail.

This course covers the concepts of health and safety. It details strategies about infection control and disease prevention. It explains in detail the concept of Nosocomial infections. Students are given an introduction about the chain of infection and modes of transmission of infection. The role of an AHP in storing and handling vaccines, sanitization, sterilization, and asepsis is discussed in detail.

This course covers the different methods of communicating in a medical office. The proper use of fax and telephone is discussed in detail. The vital role of telephone manners in effective client communication is discussed. Strategies to deal with different types of callers and taking telephone messages is emphasized. Proper protocol for writing emails is outlined. The accuracy of written communication is highlighted. Face to face communication is discussed in detail.

This course highlights the dynamic and vital role of an Administrative Health Professional (AHP). The evolving role of the administrative health professional is explained in length. Identification of skills and desirable attributes of the administrative health professional are focused, as well as an overview of different employment options. Ethical principles and decision making are also discussed as required within the healthcare environment, while attitude and professional mannerism is highlighted.

Admissions Requirements

Hear from a Medical Office Assistant Graduate

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Why Study Medical Office Assistant Online at ABM College?

Pursuing a Medical Office Assistant diploma online offers unmatched flexibility, allowing you to balance studies with work or family commitments.
ABM College’s Medical Office Assistant online course provides comprehensive training in medical terminology, EHR systems, billing, and patient management – all from home.
With healthcare admin roles in high demand, this 13-month online program equips you with industry-relevant skills through virtual classes and a hands-on practicum.
Fast-track your career in hospitals, clinics, or insurance firms with an accredited online MOA program designed for real-world success.

Frequently Asked Questions

A Medical Office Assistant (MOA) typically works in outpatient settings such as clinics and physician offices, handling scheduling, patient records, billing, and front-desk coordination. A Unit Clerk works primarily in hospital settings, supporting nursing units with patient admissions, chart management, and communication between departments. ABM College's diploma prepares you for both roles, giving you flexibility in where you work.

Medical office assisting offers strong job stability, regular hours, and the rewarding experience of supporting patient care — without requiring years of clinical training. The role is well-suited to people who are organized, detail-oriented, and enjoy working in a healthcare environment. On the other hand, the work can be fast-paced and emotionally demanding at times, particularly in busy hospital or emergency settings. Overall, it remains one of the most accessible and stable entry points into Canada's healthcare sector.

This program is eligible for Alberta Student Aid. Students in British Columbia, Manitoba, Saskatchewan, Ontario, and other provinces may also have access to provincial funding programs — eligibility depends on individual circumstances including employment history and province of residence. Students from provinces where provincial funding is not available can still enrol on Federal loans or self-pay basis. We strongly recommend contacting our admissions team before applying to confirm exactly what funding is available in your province — this can significantly reduce your out-of-pocket costs.

Medical Office Assistant and Unit Clerk Online Course Graduate Testimonials

"Definitely amazing service and support you can get from ABM college. They have updated and variety of tools in teaching to make learning fun and a gold worth of its value. I’m grateful and proud to say I am a graduate of medical office assistant and unit clerk, from this prestigious college! From the instructor, admin staff and to all..."

"Definitely amazing service and support you can get from ABM college. They have updated and variety of tools in teaching to make learning fun and a gold worth of its value. I’m grateful and proud to say I am a graduate of medical office assistant and unit clerk, from this prestigious college! From the instructor, admin staff and to all the people who made ABM college to thrive, thank you so much for everything! I highly recommend ABM college to everyone!"

Daisy Fuentes
Graduate of Medical Office Assistant and Unit Clerk Program
"The program is really interesting and we gain skills and knowledge relevant to the industry. It helps move ahead in..."

Riza Baluyot
Graduate of Medical Office Assistant and Unit Clerk Program
"I enrolled with ABM College's Medical Office Administration to gain foundational knowledge and skills in managing medical offices. The online platform was comprehensive, clearly outlined the learning objectives, the instructor's expertise was evident and weekend schedule was convenient for working professional like me. In overall, it provides an extremely positive..."

"I enrolled with ABM College's Medical Office Administration to gain foundational knowledge and skills in managing medical offices. The online platform was comprehensive, clearly outlined the learning objectives, the instructor's expertise was evident and weekend schedule was convenient for working professional like me. In overall, it provides an extremely positive experience. I would recommend this class to anyone interested in medical office administration to have a solid foundation and practical insights that are directly applicable to the healthcare industry. Salute ABM College!"

Maricar Battuing
Graduate of Medical Office Assistant and Unit Clerk Program
"Now, she's a success story working in her field. Jasmine Sharma shares insights about her Medical Office Assistant studies and..."

Jasmine Sharma
Graduate of Medical Office Assistant and Unit Clerk Program
"I had a wonderful experience at ABM College. The teachers/instructors there, especially my MOA Instructor, Dr. Krishnaveny Shanmugam and Sir Joel Dizon are very passionate and knowledgeable; they always go the extra mile to help their students succeed. Dr. Krishnaveny, thank you so much for your thorough teaching; for making learning such a fun and exciting..."

"I had a wonderful experience at ABM College. The teachers/instructors there, especially my MOA Instructor, Dr. Krishnaveny Shanmugam and Sir Joel Dizon are very passionate and knowledgeable; they always go the extra mile to help their students succeed. Dr. Krishnaveny, thank you so much for your thorough teaching; for making learning such a fun and exciting experience! Sir Joel, thank you so much for making learning computer software/programs so easy! Thank you both for being excellent teachers! Kudos to ABM College for hiring such excellent teachers/instructors. THANK YOU SO MUCH, ABM!"

Russbe Gandola
Graduate of Medical Office Assistant and Unit Clerk Program
"Dave Grace was working mornings and evenings in the service industry when she decided to enroll in the Medical..."

Dave Grace
Graduate of Medical Office Assistant and Unit Clerk Program

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