Is Career Training Right For You?
Take the Quiz!

Medical Office Assistant and Unit Clerk Diploma

medical office assistant course
Next program start dates:
Monday, July 4, 2022
Tuesday, August 2, 2022
Apply Online
MOA and Unit Clerk Combined
Having both in one program provides better value
Friendly Environment
Instructor ensures students feel at ease in the classroom
Interactive Learning
Students are able to ask questions and learn extra skills

Medical Office Assistant and Unit Clerk Diploma


54 weeks






Morning Evening Weekend

Medical Office Assistant and Unit Clerk Diploma

Program Overview

Apply Now

Medical Office Assistant and Unit Clerk Diploma Summary

The Medical Office Assistant and Unit Clerk Diploma Program at ABM College provides students with sound knowledge of effective medical office administrative techniques, preparing them to work in a variety of medical care environments. Students are trained in multiple key areas including advanced medical office terminology, medical transcription, clinical and administrative procedures, billing and scheduling with Wolf & Med Access, filing records, Microsoft Office Suite, professional telephone etiquette, and more! Students finish with a four-week clinical practicum to get real-world experience they can add to their resume.

Take the "ABM College Digital Arts Career Training Readiness" Quiz

Medical Office Assistant and Unit Clerk Diploma Description

The ABM College Medical Office Assistant and Unit Clerk Diploma Program is designed to provide students with the technology, business, and communication fundamentals needed to work within a health care office setting. This accelerated program provides students with exposure to current industry trends and real-world office settings. Additional program emphasis is placed on the development of student professional communication and the interpersonal skills required to successfully perform within a health care environment.

As health care is one of the fastest-growing industries within Canada, prospective students can look forward to a broad range of employment opportunities. Upon successful completion of this program, graduates are qualified to work in a variety of administrative roles within hospitals, long-term care facilities, medical clinics, or other health care centres.

Career Opportunities

  • Hospital Unit Clerk
  • Medical Clinic Office Assistant
  • Medical Receptionist
  • Laboratory Clerk
  • Physician’s Assistant

Salary Range

Medical Office Assistant and Unit Clerk Diploma Information Kit

This kit includes important details on the Medical Office Assistant and Unit Clerk Diploma program at ABM College.

Note: For students requiring a study permit, please see our International Students form here.

Oops! Something went wrong while submitting the form.
Is this program right for you?

Take our quick readiness quiz.

The fun online quiz will take you less than 5 minutes to complete and will help us understand your career goals and the kind of setting where you would be most comfortable working.

Take the quiz
Medical Office Assistant Diploma

Admission Requirements

Standard Admission

Students must meet ONE of the following criteria: 1. Alberta high school diploma, verified by transcript, with 50% or better in Grade 12 English and a Grade 12 Mathematics, or non-Alberta equivalent. OR 2. Successful completion of the General Equivalency Diploma (G.E.D.) with a standard score of 450 or better in English and Mathematics. AND 1. Medical certificate, immunization for Hepatitis B. 2. Successful interview with school administration. 3. CPR & First Aid certificates.

Mature Admission

Students must meet ALL of the following criteria: 1. Out of high school for two years. 2. Be at least 18 years of age prior to admission (BC residents must be 19 years of age). 3. Successful test result on Wonderlic Scholastic Level Aptitude Exam, OR Thirty-three credits towards an Alberta high school diploma, verified by transcript, with 50% or better in Grade 10 English and in Grade 10 Mathematics, or non-Alberta equivalent. 4. Medical certificate, immunization for Hepatitis B. 5. Successful interview with school administration. 6. CPR & First Aid certificates.

Detailed Requirements

Kickstart your healthcare career with ABM College’s Medical Office Assistant certification. Learn trending administrative skills to be a medical admin assistant.
Get Detailed Admission Requirements

I recently graduated at ABM College and I can say that I learned a lot. I had good teachers and there was good management of the school. After one week of my practicum, I got a job as a Medical Office Assistant in one of busiest family and walk-in clinic here in Calgary.

Leslie Tungpalan

Course Components

Microsoft Office

This training will help students to effectively utilize all the features of Microsoft Office products, and increase productivity. Students become well versed in the Microsoft Word, Excel, PowerPoint and Outlook applications. This 4-week module helps students sharpen their computer and Office skills and prepare for the main course modules.

Medical Software

Students learn the use of common industry-standard medical softwares and their use in medical documentation. Computerized documentation is thoroughly explained. Students are prepared to work in a computerized environment.

Medical Terminology

Students are introduced to anatomy and physiology of all the human body systems. Students learn from a cellular level to detailed structures including all the body systems and functions. The purpose of this course is to prepare students to work in a health care environment as medical language is the language of health care.


The study of pharmacology equips students with knowledge about medications, their uses, side effects and mode of action. Students will learn about these drugs in a systematic way as they are used in the treatment of different diseases.

Hospital procedures

This course highlights the most important role of an administrative health professional in a medical office setting, which is appointment scheduling, both manual and electronic. This course covers several appointment booking styles, their advantages and disadvantages and how to manage booking appointments and diagnostic tests is outlined. Students are also introduced to health care plans, health cards and the importance of validating health cards. The course will highlight insured and uninsured services, and give an introduction to the way heath care bills are handled by the ministry, claims submission, and the billing cycle.

Role ethics and Professionalism

This Course highlights the dynamic and vital role of an Administrative Health Professional (AHP). The evolving role of the administrative health professional is explained in length. Identification of skills and desirable attributes of the administrative health professional are focused, as well as an overview of different employment options. Ethical principles and decision making are also discussed as required within the health care environment, while attitude and professional mannerism is highlighted.


This course covers basic accounting principles including debits and credits, balance sheet and Income statements. It outlines and explains the normal balances in accounts and explains in depth accounts payable procedures.

Standards of Safety

Students will learn the required safety standards to work in hospitals. This will help students to have the basic knowledge of the equipment and standards to follow.

Diagnostic Tests

This module is designed to help students to test knowledge through short case studies and interactive quizzes in an organized manner.

Health information management

This course introduces the students to the composition of health chart. The various documents of health record and its management are discussed. The legal aspect of a health chart and the Privacy Legislature are introduced. The importance of confidentiality is emphasized. Various components of a medical chart are discussed in detail.


Scheduling is very important for health care professionals. This course will help students to learn different scheduling software to keep up with a fast passed environment

Health care plans

This course covers the concepts of health and safety. It details strategies about Infection control and disease prevention. It explains in detail the concept of Nosocomial infections. Students are given an introduction about the chain of infection and modes of transmission of infection. The role of an AHP in storing and handling vaccines is discussed in detail. Students get an introduction about different lab and diagnostic tests. Patient preparation for these tests is discussed in detail, along with different lab forms and their formats. In the lab, students learn hands-on to check vital signs and essential clinical skills needed in a health care setting.


This course covers the whole process of billing and the steps involved in it. Students will learn step by step procedures to register patients, verifying compliance and medical billing.


This course elaborates the role of a medical transcriptionist in the health care field. It highlights the professional skills needed to transcribe accurately. It introduces various technologies that are used in this field. This course prepares the student to support physicians in health care documentation.


This component requires a student to be placed in health care setting for four weeks, where they can have a hands-on experience translating the skills they have learned throughout the course.

I understand that by submitting this form, I consent to be contacted by email, phone, or any other form of communication by ABM College. My consent can be withdrawn at any time.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.