Administrative Assistant Diploma Program Summary
The Administrative Assistant Diploma program at ABM College prepares students to enter any office setting and provide excellent administrative support. Students learn how to use industry-standard computer software to effectively manage correspondence, documents, spreadsheets, databases and more. Students also receive customer service and communication training to maintain professionalism, and end with a 4-week practicum placement to add work experience to their resume.
Enhanced Tools & Resources
In-depth industry-standard software training puts students ahead of the competition upon graduation
HR and Customer Service courses equip students with additional skills for added value in their career
Shorter Course Duration
Start your new career after only 28 weeks and get closer to your career goals by saving time spent in school
- Administrative Support
- Clerical Assistant
- Information Clerk
- Office Personnel
- Secretary / Personal Assistant
- Filing & Data Entry
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Administrative Assistant Diploma Description
The Administrative Assistant diploma program gives students the practical skills and knowledge needed for a rewarding career in an office environment. Students will learn key software applications and computer skills, typing, administrative procedures, as well as important interpersonal skills to build their confidence as an effective and skilled administrative team member.
Students will receive extensive training on the Microsoft Office Suite, including Word, Excel, Access, and Outlook. Blending key technical abilities, bookkeeping and human resource skills with important professional talents, graduates leave the program with all of the skills and knowledge required to meet employer demands in an administrative role.
Students must meet ONE of these criteria*:
Alberta High School Diploma or equivalent with minimum score of 50% in English 20-1 on verified transcript
General Equivalency Diploma (G.E.D.), plus successful interview with ABM College Administration, and if student’s first language is not English, Canadian Language Benchmark of 6 with SLE Language Evaluation Test (Accuplacer)
Students must meet ALL of these criteria*:
1. At least 18 years of age prior to admission
2. Score of 20 or higher on Entrance Exam (Scholastic Wonderlic)
3. Successful interview with ABM College Administration
4. If student’s first language is not English, Canadian Language Benchmark of 6 with SLE Language Evaluation Test (Accuplacer)
"I highly recommend enrolling or even just coming by to see the programs they offer. ABM College’s passion and tenacity, in regards to providing the best way to assist you to get the proper education and experience, is an assurance that this will be a great choice for your career and future goals. Also, the flexibile hours they have will be a great fit for your personal needs!"
"Although I’ve only attended this college for a month, I can say that I enjoy every minute of time that I spend here. The class timings are also very accommodating - with morning, evenings, and weekend slots. The administration is amazing and you can tell that they really care about their students."
Administrative Assistant Course Components
Course Description: Students will learn key skills within Microsoft Outlook and how to effectively use the application in a workplace administrative capacity.
Course Description: Students will learn key skills within Microsoft Word and how to effectively use the application in a workplace administrative capacity.
Course Description: Students will learn key skills within Microsoft Excel and how to effectively use the application in a workplace administrative capacity.
Course Description: Students will learn key skills within Microsoft Access and how to effectively use the application in a workplace administrative capacity.
Course Description: Students will learn key skills within Microsoft PowerPoint and how to effectively use the application in a workplace administrative capacity.
Course Description: Students learn the proper way to type to be most efficient in the workplace and practice their typing skills to increase their typing speed.
Course Description: Students will learn how to conduct themselves in the office and learn common workplace procedures such as proper email etiquette and telephone manner.
Course Description: Students learn how to engage with customers in a friendly and professional manner, as well as basic conflict resolution skills.
Course Description: Designed to enable students to communicate comfortably through writing and speaking, this course will enhance their ability to express and receive information effectively.
Course Description: Students learn how to record day-to-day financial transactions including purchases, sales, receipts, and payments for organizations, which is a common administrative task to assist with accounting in many business settings.
Course Description: Students learn the strategic approach to effective management of people in a company or organization so they may assist their business in gaining a competitive advantage.
Course Description: Students learn how to conduct themselves in an office setting and maintain professional communication and behaviour.
Course Description: This course covers how to handle various types of documents in an office setting.
- Resume Writing & Professional Skills
Students will gain practical and hands-on experience to apply the knowledge and skills learned in class to real-world experiences in a professional capacity.
Course Description: Students will learn how to develop and optimize a professional resume to put forward for employers. Additional support in job search, interviewing, and other professional skills is provided to ensure students have the best possible career transition prospects.