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Administrative Assistant Diploma

Next program start dates:
Monday, October 5, 2020
Monday, November 2, 2020
Apply Online
Enhanced Tools & Resources
In-depth industry-standard software training puts students ahead of the competition upon graduation
Value-Added Modules
HR and Customer Service courses equip students with additional skills for added value in their career
Shorter Course Duration
Start your new career after only 28 weeks and get closer to your career goals by saving time spent in school
Diploma

Administrative Assistant Diploma

Length

28 Weeks 24 In-Class 4 Practicum

Location

Calgary Campus

Offered

Online Classroom Blended

Available

Morning Evening Weekend

Administrative Assistant Diploma

Program Overview

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Administrative Assistant Diploma Program Summary

The Administrative Assistant Diploma program at ABM College prepares students to enter any office setting and provide excellent administrative support. Students learn how to use industry-standard computer software to effectively manage correspondence, documents, spreadsheets, databases and more. Students also receive customer service and communication training to maintain professionalism, and end with a 4-week practicum placement to add work experience to their resume.

Administrative Assistant Diploma Description

The Administrative Assistant diploma program gives students the practical skills and knowledge needed for a rewarding career in an office environment. Students will learn key software applications and computer skills, typing, administrative procedures, as well as important interpersonal skills to build their confidence as an effective and skilled administrative team member.

Students will receive extensive training on the Microsoft Office Suite, including Word, Excel, Access, and Outlook. Blending key technical abilities, bookkeeping and human resource skills with important professional talents, graduates leave the program with all of the skills and knowledge required to meet employer demands in an administrative role.

Career Opportunities

  • Administrative Support
  • Clerical Assistant
  • Information Clerk
  • Office Personnel
  • Secretary / Personal Assistant
  • Filing & Data Entry

Salary Range

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Admission Requirements

Standard Admission

Students must meet ONE of these criteria: Alberta High School Diploma or equivalent with minimum score of 50% in English 20-1 on verified transcript -OR- General Equivalency Diploma (G.E.D.), plus successful interview with ABM College Administration, and if student’s first language is not English, Canadian Language Benchmark of 6 with SLE Language Evaluation Test (Accuplacer)

Mature Admission

Students must meet ALL ofthese criteria: 1. At least 18 years of age prior to admission (BC residents must be 19 years of age) 2.Score of 20 or higher on Entrance Exam (Scholastic Wonderlic) 3. Completed English 20-1 or equivalent with minimum score of 50% 4. Successful interview with ABM College Administration 5. If student’s first language is not English, Canadian Language Benchmark of 6 with SLE Language Evaluation Test (Accuplacer)

I highly recommend enrolling or even just coming by to see the programs they offer. ABM College’s passion and tenacity, in regards to providing the best way to assist you to get the proper education and experience, is an assurance that this will be a great choice for your career and future goals. Also, the flexibile hours they have will be a great fit for your personal needs!

May

Course Components

1. Microsoft Outlook

Course Description: Students will learn key skills within Microsoft Outlook and how to effectively use the application in a workplace administrative capacity.

2. Microsoft Word

Course Description: Students will learn key skills within Microsoft Word and how to effectively use the application in a workplace administrative capacity.

3. Microsoft Excel

Course Description: Students will learn key skills within Microsoft Excel and how to effectively use the application in a workplace administrative capacity.

4. Microsoft Access

Course Description: Students will learn key skills within Microsoft Access and how to effectively use the application in a workplace administrative capacity.

5. Microsoft Power Point

Course Description: Students will learn key skills within Microsoft PowerPoint and how to effectively use the application in a workplace administrative capacity.

6. Keyboarding

Course Description: Students learn the proper way to type to be most efficient in the workplace and practice their typing skills to increase their typing speed.

7. Office Procedures

Course Description: Students will learn how to conduct themselves in the office and learn common workplace procedures such as proper email etiquette and telephone manner.

8. Customer Service

Course Description: Students learn how to engage with customers in a friendly and professional manner, as well as basic conflict resolution skills.

9. Business Communication

Course Description: Designed to enable students to communicate comfortably through writing and speaking, this course will enhance their ability to express and receive information effectively.

10. Bookkeeping

Course Description: Students learn how to record day-to-day financial transactions including purchases, sales, receipts, and payments for organizations, which is a common administrative task to assist with accounting in many business settings.

11. Human Resources Management

Course Description: Students learn the strategic approach to effective management of people in a company or organization so they may assist their business in gaining a competitive advantage.

12. Interpersonal Communication

Course Description: Students learn how to conduct themselves in an office setting and maintain professional communication and behaviour.

13. Document Processing

Course Description: This course covers how to handle various types of documents in an office setting.

14. Practicum

Course Description: Students will gain practical and hands-on experience to apply the knowledge and skills learned in class to real-world experiences in a professional capacity during a four-week practicum placement.

15. Resume Writing & Professional Skills

Course Description: Students will learn how to develop and optimize a professional resume to put forward for employers. Additional support in job search, interviewing, and other professional skills is provided to ensure students have the best possible career transition prospects.

Optional - Business Communication

Course Description: This course helps students explore and understand the role of communication in professional business settings. Attention is given to workplace culture, interpersonal and team communication, technology, professional presentations, research, meetings, and professional writing grounded in communication and business theory.

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