Help Desk Analyst Diploma
On-site / Online / Combination
Morning Evening Weekend
ABM College’s Help Desk Analyst Diploma Program is your gateway to a successful IT career. Our program equips students with the necessary technical support strategies to excel in call centres or online tech support centres. Its comprehensive curriculum covers everything from responding to inquiries, assessing problems with equipment and applications, to effectively resolving issues for users. With customer service and communication training, you will also develop essential interpersonal skills that are crucial for thriving as a help desk analyst. The program culminates in a 4-week practicum placement, where students gain valuable real-world experience, making them highly sought-after professionals in the industry. Don't just dream about your career in tech, make it a reality with the Help Desk Analyst Diploma Program.
Our 53-week Help Desk Analyst Diploma program helps students gain skills and experience they need to succeed in a fast-paced industry that demands quick and efficient IT support. Students learn technical support strategies, customer service and communication skills, and problem-solving techniques.
Discover Key Features of the Help Desk Analyst Diploma Program:
The fun online quiz will take you less than 5 minutes to complete and will help us understand your career goals and the kind of setting where you would be most comfortable working.Take the quiz
ABM College is our own school, and I'm so proud of becoming a student here. Instructors are nice and the admin staff are very helpfull. I have built a great oppurtunity for my future.