Medical Office Assistant and Unit Clerk Diploma in Calgary


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Delivery Method

Online, In-person or Hybrid

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Program Duration

54 Weeks Total

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Practicum Duration

4 Weeks

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Program Schedule

Morning, Evening or Weekend

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Next Start Dates

Apr 6 & May 4, 2026

Medical Office Assistant and Unit Clerk
Diploma Summary


The Medical Office Assistant and Unit Clerk Diploma in Calgary at ABM College offers a fast-paced, comprehensive program designed to prepare students for successful careers in various healthcare settings. Combining theoretical knowledge with practical skills, this medical office assistant course in Calgary provides the foundation needed to work alongside healthcare professionals and deliver exceptional patient care. Calgary’s dynamic healthcare landscape offers diverse opportunities for graduates to make an impact.

Students benefit from modules learning and gain hands-on experience through a practicum, helping them transition confidently into the workforce. With healthcare being one of Calgary’s fastest-growing fields, this program opens doors to employment in hospitals, clinics, insurance companies, and beyond.

Medical Office Assistant and unit Clerk
Course Highlights


  • The MOA and Unit Clerk Program allows students to master key administrative skills, such as patient scheduling, medical transcription, and records management, to ensure healthcare offices operate efficiently.

  • Gain expertise in industry-standard software, including Microsoft Office and health information systems like Accuro and Med Access, essential for today’s medical environments.

  • Develop a strong understanding of advanced medical terminology and refine your communication skills for professional interactions with patients and staff.

  • Learn the financial aspects of healthcare, including billing, coding, and insurance claims management.

  • Apply your knowledge in a hands-on practicum that offers invaluable real-world experience in Calgary’s bustling medical sector, ensuring you’re ready to launch your new career.

Career Opportunities


    Role Work Setting Key Duties
    Medical Office Assistant (MOA) Family medicine and walk-in clinics, specialist offices, community health centres, telehealth providers Schedule appointments; manage patient records in EHR (e.g., Accuro, OSCAR); process referrals; handle billing and insurance claims
    Hospital Unit Clerk / Health Unit Coordinator Acute care hospital units, surgical and medical wards, rehabilitation units, emergency departments Process physician orders; coordinate patient admissions, transfers and discharges; manage unit communications and chart flow
    Medical Receptionist GP and specialist clinics, diagnostic imaging centres, physiotherapy and allied health offices Greet patients; manage multi-line phones; verify health care information; maintain scheduling and EHR records
    Laboratory / Diagnostic Imaging Clerk Hospital lab and pathology departments, private diagnostic imaging clinics, community lab collection sites Process requisitions; coordinate specimen tracking; manage patient bookings; maintain lab data entry and records
    Health Information Clerk Health authority medical records departments, hospitals, long-term care facilities Organize and maintain patient files; process release-of-information requests; support health data compliance and records retention
    Medical Billing Specialist Physician billing companies, multi-physician group practices, health authority billing offices Submit and reconcile provincial health insurance claims; follow up on rejected claims; maintain billing records and reports
    Clinic / Administrative Coordinator Specialty clinics (oncology, orthopedics, cardiology), outpatient surgery centres, Indigenous health centres Manage referral intake; coordinate diagnostic bookings; liaise between physicians, allied health teams and patients
    Administrative Nursing Coordinator Community care agencies, home health services organizations Coordinate agency caseloads and activities; assign new admissions based on priority and nurse capacity; convey patient medical information; track admissions and discharges
    Clinic Manager Community health clinics, outpatient care centres, primary care practices Triage and schedule patients; manage daily clinic operations; resolve operational issues; maintain a patient-centered environment alongside administrative and business functions
    Medical Transcriptionist Clinics, hospitals, medical transcription companies Transcribe and edit dictated medical documents

Salary Range


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MOA and Unit Clerk Diploma Information Kit


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This kit includes important details on the Unit Clerk & Medical Office Assistant Course in Alberta at ABM College.

Medical Office Assistant & Unit Clerk Information Kit

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MOA Course and Unit Clerk Course in Alberta: Detailed Curriculum


Admissions Requirements


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Graduate Reviews of the Medical Office Assistant and Unit Clerk Course in Calgary


  • "The program is really interesting and we gain skills and knowledge relevant to the industry. It helps move ahead in..."
  • "Now, she's a success story working in her field. Jasmine Sharma shares insights about her Medical Office Assistant studies and..."
  • "Dave Grace was working mornings and evenings in the service industry when she decided to enroll in the Medical..."

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