Dental Office Administration Diploma Online Program


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Delivery Method

Online, In-person or Hybrid

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Program Duration

53 Weeks Total

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Practicum Duration

4 Weeks

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Program Schedule

Evening or Weekend

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Next Start Dates

Apr 13 & May 11, 2026

Dental Office Administration
Diploma Summary


ABM College’s Dental Office Administration Diploma Online program is a comprehensive 12-month course. This online diploma program is 100% online and is designed to equip students with all the practical skills necessary to become successful Dental Office Administrators. With detailed online training in healthcare communication, medical language, and various dental reception procedures, students are well-prepared to enter the field. 

Through the 4-week practicum, Students will also have the opportunity to get real hands-on experience in a dental administration setting, honing their abilities in their desired profession. Graduates are fully prepared to manage the front desk of a dental practice with confidence and expertise. 

Dental Office Administration
Course Highlights


  • Master Essential Office Skills: Learn core management procedures like patient scheduling, charting, and clinical record keeping to ensure a smooth-running practice.
  • Become Proficient in Key Software: Gain hands-on experience with industry-standard dental software, as well as Microsoft Office applications vital to administrative roles.
  • Develop Specialized Dental Terminology: Build fluency in dental and medical language to communicate effectively with patients, dentists, and insurance companies
  • Understand Dental Financial Systems: Master billing procedures, bookkeeping, and dental insurance protocols to expertly manage the financial aspects of a practice.
  • Gain Real-World Experience: Apply your knowledge during a dedicated practicum placement, giving you a competitive advantage to launch your career with confidence.

Career Opportunities


According to the Canadian Job Bank, future job prospects for Dental Administrative Assistants over the next three years are very high in Saskatchewan with high demand across Alberta, Ontario, British Columbia, New Brunswick, and Prince Edward Island. After graduating from this diploma program, you will be prepared for roles such as: 

    Role Work Setting Key Duties
    Dental Office Administrator / Office Manager General dentistry practices, multi-dentist group practices, dental chains (Dentalcorp, Altima Dental, Dental Choice) Manage scheduling, billing and daily operations; coordinate clinical and admin teams; oversee revenue cycle
    Dental Receptionist / Front Desk Coordinator Family and cosmetic dental clinics, walk-in dental offices, orthodontic and specialist offices Greet patients; book appointments; verify insurance; process payments; maintain records in dental software
    Dental Billing & Insurance Coordinator Large group dental practices, dental billing companies, remote billing service providers Submit and track dental claims; reconcile EOBs; follow up on rejected claims; manage coordination of benefits
    Treatment Coordinator Cosmetic and restorative dental clinics, orthodontic offices, implant and oral surgery practices Present treatment plans; arrange patient financing; coordinate multi-appointment care sequences
    Dental Records & Charting Clerk Hospital-based dental units, public dental health clinics, large multi-location dental groups Maintain clinical records; process release-of-information requests; manage digital charting systems
    Patient Care Coordinator Pediatric dental clinics, special needs dental programs, high-volume community dental centres Manage patient intake and recall; coordinate referrals; handle follow-up and patient concerns
    Dental Office Administrator — Specialty Clinics Periodontal, endodontic, oral surgery, and orthodontic specialist offices Handle referral intake; coordinate specialist appointments; manage predeterminations; liaise with referring offices

Salary Range


According to Job Bank Canada, the median wage of a Dental Office Administrator is $24/hr, which varies from province to province. The average estimated starting wage per year is $39,000, whereas the average estimated experienced salary per year is $76,000. 

*These estimates are based on available recent data. Actual salaries are based on numerous factors.

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Dental Office Administration Diploma Information Kit


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This kit includes important details on the Dental Office Administration Diploma program at ABM College.

Dental Office Administration Information Kit

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Course Curriculum


Admissions Requirements


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Hear from a Dental Administration Graduate

Why Study Dental Office Administrator Online at ABM College?


  • Online Learning- Flexible online learning for busy schedules, which will help you manage your studies and work.
  • Industry-relevant Training - students will have Industry-relevant training and software experience, which they can apply in their real work setting. 
  • Job Ready- After graduating, students are provided with career support services and job preparation with practicum and employment services at ABM College. 
  • Accelerated Program: Fast-track your education and enter the workforce quickly, without sacrificing the quality or depth of your training.

Frequently Asked Questions


Graduate Spotlights: Real Results from the Dental Office Administration Courses Online


  • "For Jeffrey Moreno, it was the second time to feel the excitement of graduating from ABM College. As a Dental..."

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