The Evolving Role of Administrative Assistants in Canadian Businesses

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    dministrative Assistants these days are not just answering the calls or organizing random papers. They play a crucial role in running and organising the business for smooth operations. Over the years, the responsibilities and expectations placed on administrative professionals have evolved significantly. This blog will explore the changing landscape of administrative assistant roles in Canadian businesses, with a particular focus on the city of Calgary. 

    Administrative Assistant Job Trend in Calgary

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    As per Canadian statistics, the demand for administrative assistants is surging with numerous opportunities available across various industries. The city's diverse economy, including sectors like oil and gas, healthcare, finance, and technology, has contributed to the high demand for administrative assistants. 

    The rising demand for administrative assistants in Canada, as reported by Randstad, has resulted in an upward trend in average salaries for these highly skilled professionals. Furthermore, this increased demand has positively influenced job market trends within the administrative sector, strengthening its overall position.

    According to the Government of Canada, the labour market conditions for administrative assistant careers are projected to be balanced over the next 10 years. It is anticipated that there will be approximately 68,200 job openings from 2022 to 2031. These opportunities are expected to be filled by a combination of newcomers and existing professionals in the field.

    Evolving Responsibilities

    The role of administrative assistants in Calgary and across Canada has evolved significantly. They are no longer limited to tasks such as answering phones and managing calendars. Instead, they have taken on more integral responsibilities within organizations. Administrative assistants now play a crucial role in strategic decision-making, and project management, and even act as trusted advisors to executives.

    Advancements in Technology

    Due to the rapid advancements in technology, administrative assistants in Canada, including those in Calgary, have experienced the need to enhance their technological proficiency. They have adapted by acquiring skills in various software tools and systems. This includes utilizing project management software, managing virtual meetings, and collaborating on shared platforms. To effectively carry out their responsibilities, administrative professionals are expected to stay up to date with the latest technological trends.

    Enhanced Skill Set

    The evolving role of administrative assistants in Canada has resulted in an increased demand for professionals with a broader skill set. While strong organizational and multitasking abilities remain essential, employers now value administrative professionals who possess excellent communication, problem-solving, and critical-thinking skills. Additionally, proficiency in data analysis, reporting, and social media management have become advantageous for those seeking to excel in their careers.

    Adapting to Remote Work

    The COVID-19 pandemic has accelerated the trend of remote work, leading administrative assistants to quickly adapt. Calgary, along with other cities in Canada, has experienced a significant shift towards remote work arrangements. Administrative professionals have embraced virtual communication tools, developed effective strategies for remote collaboration, and successfully managed challenging situations remotely, such as organizing virtual events and coordinating support for remote teams.


    Iamge by Freepik

    The changing scenarios and the working environments for administrative assistants are evolving. By staying adaptable and embracing new challenges, administrative assistants are well-positioned to thrive in the evolving workplace landscape and positively impact Canadian businesses.

    If you have the capabilities and want to work in a business environment as an Administrative Assistant, then join ABM College in Calgary. The school is offering this diploma online with a 4-week practicum placement that helps students build their portfolio of work experience. 

    Contact us now to learn more about the program and other business programs which might be of interest. To read more industry-related blogs click here.

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