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Duties of a Pharmacy Assistant

Pharmacy classmates around table.

An important member of the healthcare community, pharmacy assistants aid pharmacists in administrative and customer service roles.

From purchasing medications, merchandising, taking inventory control and record keeping, the job duties are wide ranging. Pharmacy assistants are called on to answer the telephone, accept payment for prescriptions, price stock, stock shelves and mark items for sale as well as prepare and reconcile third party insurance claims and records.

PA Competencies

As with pharmacists and pharmacy technicians, pharmacy assistants work in community and hospital pharmacies, health care facilities, medical centres, clinics, pharmaceutical laboratories, educational institutions and the federal government.

Computer literacy and keyboarding skills are essential as are excellent oral and written communication, a caring attitude toward others, the ability to remain calm and handle emergencies the ability to pay close attention to detail and good manual dexterity. Also important are organizational skills and detail orientation.

In some instances, pharmacy technicians and pharmacy assistants have overlapping duties, but generally the duties of technicians include counting tablets, mixing and weighing medications while assistants handle the clerical work.

Counting perscription pills.

But where a technician may be able to answer a patient’s direct question, an assistant must always direct prescription or drug-related questions to the pharmacist.

Interested in a Rewarding and Exiting Career?

Is a pharmacy assistant something you see in your future? Enroll in the 43-week Pharmacy Assistant program at ABM College!

Our Pharmacy Assistant program prepares students for a fulfilling career in retail or hospital pharmacies. The market for pharmacy assistants is booming and career opportunities are abundant. Pharmacy Assistants are considered valued and essential members of Alberta’s healthcare team.

Our Pharmacy Assistant instructors are industry experienced experts who are able to provide students with technical knowledge and extensive hands-on practical laboratory experience. This in-class practical experience will be further developed during a 5 week practicum within a corporate or hospital setting.

Putting labels on prescription bottles.
Pharmacist getting medicine.
Students learning about pharmacy.
Pharmacy Assistant CTA.

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