Personal Support Worker: Top 5 Trends, Job Prospects in Toronto

Table of contents


    he Personal Support Worker (PSW) field in Toronto is an essential part of the healthcare system, providing care to patients in long-term care facilities, hospitals, and home care settings. There are several exciting trends emerging in the PSW field that are expected to shape the future of the profession. 

    Here are the top five latest trends in the PSW field in Toronto and the job prospects for PSWs in the coming years.

    Technology Integration

    Personal support workers in Toronto are in much demand.
                    Image by Drazen Zigic on Freepik

    The first trend that we are seeing in the PSW field is the integration of technology into patient care. With many aspects of healthcare having shifted online after the COVID-19 pandemic, PSWs are being trained to use new technologies to enhance their care delivery. Electronic health records, telehealth equipment, and remote monitoring tools are becoming increasingly important for PSWs, allowing them to provide high-quality care in a digital age.

    In addition to enhancing care delivery, technology integration is also improving communication between healthcare providers and patients. For example, telehealth appointments allow PSWs to connect with patients remotely, reducing the need for in-person visits and increasing access to care for patients who are unable to travel to appointments.

    Cultural Sensitivity and Diversity

    Toronto is a diverse city, with a wide range of cultures and ethnicities. The PSW field is evolving to emphasize cultural sensitivity and diversity in patient care. PSWs are being trained to provide culturally sensitive care to patients from different backgrounds. This includes understanding cultural norms and customs, respecting religious beliefs, and providing care in different languages.

    Cultural sensitivity and diversity are becoming increasingly important in the PSW field as the population in Toronto continues to become more diverse. By providing culturally sensitive care, PSWs can improve patient outcomes and ensure that patients feel comfortable and understood.

    Mental Health

    Mental health is a critical component of overall health and wellbeing. PSWs are often the first line of defense for patients who may be struggling with mental health issues. With the COVID-19 pandemic having a significant impact on mental health, PSWs help identify and address mental health issues in their patients.

    PSWs are also caring for patients with a range of mental health conditions, including depression, anxiety, and PTSD. By providing mental health support, PSWs can improve patient outcomes and ensure that patients receive the care they need.


    PSWs are specializing in various verticals.
                          Image by Freepik

    There are opportunities for PSWs to specialize in different areas of care. For example, PSWs can specialize in palliative care, working with patients who have life-limiting illnesses. They can also specialize in mental health care or work with patients suffering from specific medical conditions.

    Specializing in a particular area of care allows PSWs to develop a deep understanding of specific patient needs and provide targeted care to improve patient outcomes. Specialization can also lead to additional career advancement opportunities.

    Career Advancement

    Finally, there are opportunities for PSWs to advance their careers. PSWs can pursue further education and training to become registered practical nurses (RPNs) or registered nurses (RNs). They can also move into leadership roles, such as becoming a PSW supervisor or manager.

    Career advancement opportunities are becoming increasingly important in the PSW field, as PSWs seek to develop their skills and take on new challenges. By pursuing further education and training, PSWs can improve their job prospects and earn higher salaries.

    Job Prospects for PSWs in 2023

    Job prospects for PSWs are bright in Toronto.
                          Image by Freepik

    The job prospects for PSWs in Toronto in 2023 are expected to be positive. The demand for PSWs will continue to grow due to an aging population and an increased need for home care services. In addition, the COVID-19 pandemic has highlighted the importance of PSWs in the healthcare system, and there is a renewed emphasis on investing in the PSW field.

    According to the Government of Canada's Job Bank, employment opportunities for PSWs in Toronto are expected to be good over the next few years, with an anticipated job growth rate of 2.2% between 2020 and 2024. This means that there will be approximately 1,370 new job openings for PSWs in Toronto during this time.

    PSWs can find employment in a range of healthcare settings, including long-term care facilities, hospitals, and home care agencies. They can also work as independent contractors, providing care to patients in their homes.

    In terms of salary, PSWs in Toronto can expect to earn an average hourly wage of $21.68, according to the Government of Canada's Job Bank. PSWs with specialized skills or training, such as those who specialize in palliative care or mental health care, may be able to earn higher salaries.


    In conclusion, the PSW field in Toronto is evolving to meet the changing needs of patients and the healthcare system. The integration of technology, cultural sensitivity, mental health, specialization, and career advancement opportunities are all shaping the future of the PSW profession. 

    Graduating with a Personal Support Worker Certificate from ABM College can help you gain meaningful employment in this field in Toronto. 

    If you are considering a career as a PSW, now is an excellent time to enter the field, with opportunities for growth and advancement in the years to come.

    Contact us now to know more about this program. 

    Read more industry-related articles on our blog.

    A student writing on their notebook.

    Free College
    Information Kit

    Get started on the road to becoming an ABM College graduate today with our free information kit. In it, you will learn about all of the exciting programs we offer, our philosophy, information about our campuses, and lots more.

    Note: For students requiring a study permit, please see our International Students form here.

    Thank you! Your submission has been received!
    Oops! Something went wrong while submitting the form.